Thanks Steve Jobs

Whilly Bermudez Media

WHO WE ARE

We are a connection, a strategy, a measurable idea, a result, a plan.

We are a full-service digital shop built on a foundation of e-commerce, front end design, database creation, and programming that's grown into all that and a full force tech web development outfit.

We are people who understand and proactively adapt to the changing face of the internet while mastering the strategies and technologies necessary to succeed in that ever-shifting space.

More importantly, who are you? We are listeners first and foremost!

We are the few, the bold, we are WB!

Let's get you acquainted...

Whilly Bermudez

CEO | Visionary

Whilly Bermudez

The skinny kid from the east side of Miami would grow up to become one of the most recognizable names in South Florida. Whilly became a force in advertising, social media, mass exposure, and harnessed the power of the internet boom. Whilly's clients are diverse and include local, national, and international businesses, non-profits, and personalities.

The "WB" name is what Brand Equity is all about. His reputation, as a consultant is second to none. Whilly has been providing small and large companies with digital solutions for exposure and expansion since 1997.Today, he has made WB Media ones of the country's best known Web Development firms.

Marcos Vinas

VP | Projects Management

Marcos Vinas

Marcos is an integrated executive level Project Manager and Creative Director; he is dedicated to seeing his clients succeed. As a leader, Marcos provides end-to-end creative web development and marketing planning, to comprehensive and integrated creative solutions.

Marcos' philosophy is to approach all opportunities from a holistic, integrated perspective and pursue big ideas with a point-of-relevance mindset.

Aarvold "Tony" Clives

Web Dev Team Leader | Computer Wiz

Paul Douglas

This Star Wars enthusiast is a web development prodigy. Our most sought after developer is not only a 'Programming God' but even has a degree in Physics from his Native Bulgaria.

He has developed sites and apps for a number of grant and award-winning technology startups and large organizations. Tony overseas our entire development team and acts as Quality Assurance Director for all Projects.

Sean Wills

Senior Web Designer

Sean Wills

Sean grew up in the "true" Northern California town of Yreka. Growing up, he enjoyed all outdoor activities, especially sports. He soon found himself back in school at Point Loma Nazarene University majoring in Graphic Design with an advertising concentration.

Around the office, Sean has his hands in any job they'll throw his way and helps in any way possible. His goal is to make designs that are functional, clean and make the bosses and customers happy.

Victoria Calderon

Interactive Graphic Designer

Victoria Calderon

Victoria brings creative energy and strategic thinking to everything she touches. With a background in advertising and new media, Victoria creates branded online experiences for her clients through art, movement and design. Victoria grew up in Florida and always dabbled in art and design, which eventually led her to pursue an advertising career at the University of Colorado, Boulder.

Victoria brings over 8 years of professional interactive experience to WB Media as the Senior Interactive Designer. She provides strategic thinking, guidance and well-thought out design executions for our clients' web presence. Victoria's easy-going personality and passion for creating great workplaces, adds liveliness to the office.

Nicky Ackers

Interactive Graphic Designer

Nicky Ackers

Following graduation from Florida State University, with a degree in Graphic Design, Nicky freelanced, designing logos, event publications and doing web design and consultation. She re-located to live in Chicago for a year where she was a production manager for a social gaming company.

Destined to return to the city she loved, Nicky returned to Florida a year later and joined the talented team of professionals at WB Media. Nicky brings her enthusiasm for learning, her love of the design process, a strong work ethic to the team.

Frank Jacobs

Hard Code & Special Projects

Frank Jacobs

Originally from a suburb off the Orlando area, Frank ventured into the Design + Development world with optimistic eyes. After a few years of mismatch majors of kinesiology and computer science, he happily discovered his true calling in design. Frank eventually earned his bachelor's degree from FSU, won AIGA's "Best of Interactive", and started his career at WB Media.

By and large, Frank loves to live by this principle: you'll never know until you try. This constant curiosity taught him just enough about everything to create anything.

What we do

We start by listening

Then we provide web development solutions to fulfill your specific brand needs. Whether that's an entire social networking site, a Wordpress brochure site, or an ecommerce solution.
Your successful outcome is our mission.

It's all about strategy, planning, and unique solutions that mesh seamlessly and elevate your brand. Our service is backed by innovative technologies, websites and apps that give you a memorable, measurable online presence. Whatever your goals, getting there is collaborative.
This is why we partner with our clients, not just work for them.

  • Web Development

    A professional website is a fine blend of technology and creativity. We know this, and we have mastered the art of creating professional and elegant websites. The professionals at WB Media have mastered website design and web development, and can create websites that captivate any viewer's interest. Revitalizing brand identity to outshine the competition is a passion of WB's creative team.

  • Mobile Applications

    WB Media is one of the leading providers of custom mobile application development services. We have mastered this domain and have extensive experience in developing custom mobile applications for iPhone, BlackBerry as well as Android SmartPhones. We are CMMi3 & ISO 9001:2008 certified and have experience of developing over 100 smartphone applications.

  • Mobile
    Websites

    We're mad about mobile. We build best-in-class mobile websites and mobile commerce applications for top brands and retailers. Our unique platform can quickly mobilize content and functionality from desktop sites with minimal impact to IT. Our team of project managers, developers, and mobile UI designers is accustomed to working with top brands and agencies on key projects.


  • SEO

    Whilly Bermudez ' Search Engine Marketing process includes a strategic mix of branding and direct marketing tactics that work together to achieve your objectives. Our tactical SEM expertise in both Pay-Per-Click and organic search engine optimization (SEO) drives specific business outcomes, from lead generation to brand protection.


  • Analytics

    What metrics can, or more importantly should be measured? What really matters and what does it mean? How do you get the best performance from your online campaign and across campaigns? There are tremendous tools to assist in measuring performance but they are only as good as those who use them. Whilly Bermudez knows what to measure, how to measure and how to use that data to optimize for even better performance in the future.


  • Technology

    Technology is the key to any successful online marketing campaign. From eCommerce and content management systems to mobile and social media applications, our solutions have delighted end-users, exceeded business goals and objectives, and won a few awards along the way as well. We speak .NET, Java, PHP, ColdFusion, SQL, and Objective C.

What we've done

Praise from our clients

Frequently asked questions

Although many ways to do business exist, we have adopted the industry standard practices that protect both consumer and contractor. It is our goal to provide the highest quality service for all of our clients and do so by exercising sound judgment and fairness all of the time.

work & payment terms

What are your payment terms?

Our payment terms are pretty industry standard. We require 50% initial payment to begin any work and remaining 50% upon completion / delivery / upload to your server. We only accept United States currency.
When you do business with us, you must adhere to our 'Payment Guarantee'. Here is what it is:
Client certifies that 100% of the funding for this assignment / project is secure and available in accordance with project completion and / or any milestone schedule. Client certifies that the funding for the project is not dependent on any 3rd party such as Investors, Partners, Crowd Funding, or any other entity that would delay any payments due to the Contractor.

Do you accept other payment terms or milestones?

We typically stick with what has proven to work the best for both our company & our clients. This is our standard payment listed above. However, from time to time we may make certain exceptions or other milestone structures but prefer to keep things as they are.

Is a contract or formal agreement required to do business?

Typically yes, however it's not always required to do business with our company. However, we would be more than happy to engage/execute one - if needed.

Do you offer refunds?

Due to the nature of our business and the type of services we provide, we do not offer refunds. The step-by-step process of our work provides our clients with the ability to approve the work as it's going along. Since 2001 we have not had any difficult clients or any problems that would warrant a refund. Please see our 'Standing Ovations' to read some of our rave reviews.

What does the 'AWOL' clause in your agreements actually mean? If I abandon the project what does that mean for me?

In our business, there are sometimes clients that may end up facing financial difficulty or no longer have an interest in the project that they were once so passionate about. Although, this is very rare, if a client abandons a project, it hurts our business. As a result, we have implanted policies to protect us as much as possible. Below is the actual clause that would be included in our agreements:
Consultant has adopted an "AWOL" ( Absence without leave) which is defined as the Client taking time away from focusing on the project and the required ongoing attention to update approvals. Consultant has reserved work time & resources in order to develop the Client's project and delays not related to the ongoing work causes internal time constraints and financial losses. Client agrees to pay Consultant an additional $500 for every 15 work days and a maximum of $2,500 where Client went "AWOL" and where the ongoing work was delayed further.
Any AWOL time period of 90 days or greater will be considered "Abandoned" and no further development work is required to be performed by the Consultant any all / any deposits are forfeited. Continuation of any work is at the sole discretion of the Consultant.

What is your policy if a project is terminated once it has been started?

Either party may terminate an Agreement by giving 30 days written notice to the other of such termination. In the event that Work is postponed or terminated at the request of the Client, Consultant shall have the right to bill pro rata for work completed through the date of that request, while reserving all rights under the Agreement. If additional payment is due, this shall be payable within thirty days of the Client's written notification to stop work. In the event of termination, the Client shall also pay any expenses incurred by Consultant and the Consultant shall own all rights to the Work. The Client shall assume responsibility for all collection of legal fees necessitated by default in payment.
The Client and Consultant are independent parties and nothing in the Agreement shall constitute either party as the employer, principal, or partner of or joint venture with the other party. Neither the Client nor Consultant has any authority to assume or create any obligation or liability, either expressed or implied, on behalf of the other.

How do you quote or estimate a project?

When we do a cost and work analysis for a project it is done by estimating the amount of work hours that we anticipate would take to successfully complete the project. We multiply the estimated hours by our hourly rate of $35 USD. This primarily is based on 'Fixed Cost' projects.

What is a 'Fixed Cost' Project?

A fixed cost project is where we estimate the amount of work hours that we anticipate will be required to complete your project. Typically, this is more of a benefit to a client because it not as strict as a straight hourly charge. However, fixed cost projects sometimes are risky for us the web developer.

What if we start a Fixed Cost project and then I realize that I want to add another feature or function?

Changes in client input or direction beyond the initial phase or excessive changes will be charged at $35 per hour for Design or Programming work. Any work the Client wishes Consultant to create, which is not specified in the DESCRIPTION section of an agreement, or in a Proposal will be considered an additional service. Such work shall require a separate Agreement and payment separate from that specified original Agreement/Work.
Additional materials such as Stock Photography images, Unique Fonts, and any open source software not covered within the original scope of the project that will require purchase- will be incurred by the Client. Consultant will always advise Client in writing- of any expenses that are not part of the original project scope agreement so that Client can make an informed decision before purchasing any additional materials.

What is your Warranty and Support Policy?

Upon final delivery / completion of the project, Consultant agrees to provide Client with (3) months / 90 days of a warranty period where all features & functions are guaranteed to perform as initially required. Any technical issues that may arise will be diagnosed and resolved by the Consultant at no additional charge.
Consultant also agrees to provide Client with Technical Support for the same period of warranty. "Technical support" refers to a response to a support request, verbal and/or written communication, whether by phone or other electronic means, given by WB Media for the purpose of assisting with the needs of authorized representatives explicitly within the scope of the website design, appearance, function, and use.

What is your policy on 'Due Dates' and completion times?

Consultant agrees to deliver samples of design on dates as agreed upon in the Proposal. Consultant will make every effort to meet agreed upon due dates. The Client should be aware that failure to submit required information, materials, or give approvals to ongoing updates in a timely manner may cause subsequent delays in the production. Client delays could result in significant delays in delivery of finished work. Consultant will work on Client's project until completion and based on work days (Monday-Friday and not weekends or Holidays)

What is your Assignment Policy?

Consultant reserves the right to assign other designers or subcontractors to the Work to ensure quality and on-time completion.

When the project is completed, do we retain complete ownership of the files and the work?

All rights not expressly granted hereunder are reserved to Consultant, including but not limited to all rights in sketches, comps, or other preliminary materials. Upon completion of the project, ownership is transferred to the Client.
The short version, yes, you will retain 100% ownership of the complete project and its files. We retain nothing.

Do you upload product data to an Ecommerce website?

Unless otherwise specified by WB media in writing: WB Media is not responsible to add or upload any product/s data to an ecommerce site. WB Media is only responsible to build the full working engine that will enable the client to manage and operate their online ecommerce store. It is the client's responsibility to add, edit, and manage their own ecommerce site once it has been completed by WB Media.

TECHNICAL QUESTIONS

What server hosting company is the most reliable? Which one should I use?

We always suggest using Godaddy because it's a reliable and stable for basic websites. Specifically the Linux platform. If you would like to set up your hosting account with GoDaddy, click here. If your project requires larger scale hosting we may recommend rack space or Amazon.

What types of image files should we send you or use with our web site or advertisement artwork ?

We suggest that you use high resolution quality images for the best possible visual results. Your images should be PSD, Jpeg, or PNG in 300 DPI resolution. If text content will be sent, you can send it as a Word Document.

What determines the speed it takes our website to load ?

Load times are greatly affected by the amount of images and content a site may have. It is best practice to keep your site optimized without overloading with content.

I had another web developer go in the backend of the site to make a basic change in the code. Does this void the ongoing support period?

Yes, if you or another party has altered any of our code or settings you may have jeopardized the functions of your site and we are not responsible for fixing or undoing any of that damage. However, you will be charged a diagnostic fee plus ongoing work fees.

General Questions

What are your hours of operation?

Our work hours are 9am to 6pm (Eastern Time) Monday - Friday - Not Including Holidays.

Do you accept walk-ins?

We do not accept walk-ins. We operate a web-based business and do not accept walk-ins or unsolicited visitors. However, we sometimes meet with our clients if previously discussed and required meetings have been set.

What is the first step in the process?

We have made our processes simple and straightforward. We have simplified it down to a science. Once we have received the initial payment for your project, we take all of the information that you have given us and use it to create the initial mockup design (look and feel). Once the initial mock up design has been approved, we move to begin the coding phase of the project.You will have the opportunity to approve the work at every step.

How can I get in touch with the designer/programmer handling my project? What is the best way?

In order to maintain the highest levels of quality and customer service, we have a fulltime work desk where all emails are received, routed, and answered- faster than you can send a text on your iPhone.

How do you communicate with clients while a project is being developed?

The best way to communicate about a current project is via email, notable app, or Skype chat. We do not accept changes or input via phone. We hold Skype chats on most morning from 8am to 10am ( Eastern Standard Time)

What is your Confidentiality policy?

The Client and Consultant may disclose confidential information one to the other to facilitate work. Such information shall be so identified in writing at the time of its transmittal, and shall be safeguarded and not disclosed to third parties by the receiving party. Confidential information shall not include information that:
1. is already known to the party to which it is disclosed;
2. is or becomes part of the public domain without breach of an Agreement;
3. is obtained from third parties, which have no obligations to keep confidential to the parties to an Agreement.
4. The client agrees to never disclose financial terms with any of our development team members. In any emails or Skype correspondence, the client agrees to never share or indicate any of the agreed to terms of the project. Communication with our developers is only for technical matters.

How long are your proposals good for?

Any proposal issued by our company will be honored for 30 days from the time of issue.

Do you provide quality photo images/stock photography for client projects?

Due to the high costs of stock photography images, we do not provide images of any kind.

Do you provide SEO (Search Engine Optimization) services?

Yes, we do provide SEO services and this is a separate service from Web Development. Please inquiry about pricing with your account manager.

Can you develop the mobile version of my website so that it is better visible on phones and mobile devices?

Yes, we do provide mobile web development and it is a separate service. Please inquiry about pricing with your account manager.We also developer 'Responsive' websites.

Do you develop custom mobile applications for smart phones? ( iPhone, android, etc)

Yes, we do provide custom mobile application development and it is a separate service. Please inquiry about pricing with your account manager.

What is your Reservation of Rights Policy?

All rights not expressly granted in an agreement are reserved to Consultant, including but not limited to all rights in sketches, comps, or other preliminary materials. Upon completion of the project, ownership is transferred to the Client.

What is your Releases & Permissions Policy?

The Client agrees to indemnify and hold harmless Consultant against any and all claims, costs, and expenses, including attorney's fees, due to materials included in the Work at the request of the Client for which no copyright permission or previous release was requested or uses which exceed the uses allowed pursuant to a permission or release.

What is your Publications Policy?

The Client may publish or disclose information regarding the Work and shall acknowledge the support of Consultant in all such publications. The Client will not use the name of Consultant, in any advertising or publicity without the prior written approval from the Consultant. The Consultant will not use the name of Client, in any advertising or publicity without the prior written approval from the Client.

What is your Copyright & Ownership Policy?

Copyright is in Consultant's name. Upon completion of Work, the copyright will only be released to the Client and all work will belong exclusively to the client.

Support plans

We offer professional website maintenance and management programs, that can take care of all your web site maintenance needs.

Keep your website healthy with professional priority web maintenance by experienced professionals for a low monthly cost.We will work together with you to ensure that your website is running at it's very best. Whether your business is a start-up or a multinational enterprise, we can recommend a website maintenance package to suit your requirements, and your budget.

Talk to us about your needs, we will provide the best solution.

Experienced Professionals: We've been designing, building and support all kinds of websites and web languages for several years. Our developers and designers are experienced in a wide range of web languages and programs including, HTML, XHTML, CSS, Javascript, Asp, PHP, XML. We are experienced in building, maintaining and supporting packages such as Joomla, Drupal, Wordpress, Magento Commerce, OS Commerce, Zencart, VPASP, Expression Engine and more.

Billing: You will be automatically billed each month or the recurring date of your first subscription purchase. The minimum contract is 12 months and you will be emailed to remind you to renew at the end of the period.

Plan 1
$150
per month
  • Up to 1 hour priority support including:
  • Site content updates
  • Site image replacement
  • Quarterly site health check
  • Link checking
  • Load speed testing
  • Form Testing
  • Uptime monitoring
Plan 3
$400
per month
  • Up to 8 hours priority support including:
  • Site content updates
  • Site image replacement
  • Quarterly site health check
  • Link checking
  • Load speed testing
  • Form Testing
  • Uptime monitoring
Plan 4
$500
per month
  • Up to 12 hours priority support including:
  • Site content updates
  • Site image replacement
  • Quarterly site health check
  • Link checking
  • Load speed testing
  • Form Testing
  • Uptime monitoring
  • Google® Analytics
  • Google® Sitemap Submission
  • Uptime Monitoring
  • Email Account Setup
  • Monthly website backup
  • Search Engine Optimization
  • Metatag Adjustments
  • Keyword Optimization
  • Monthly Analytics Report

Contact us

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Whilly Bermudez

Web Development is our business.

We would like to learn about yours.

1.800.823.1240

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